Privacy Policy

Effective Date: 10/01/2025
Company Name: Windy City HVAC Repair LLC
Website: https://hvacchicago.com/

1. Information We Collect

We collect personal information that you voluntarily provide when you contact us, schedule a service, or request information. This may include your name, address, phone number, email address, and service details.

2. How We Use Your Information

We use your information to:

  • Schedule and confirm HVAC service appointments
  • Send appointment reminders, updates, and technician notifications via SMS or email
  • Respond to your questions or service requests
  • Improve our customer service and website experience

3. SMS/Text Messaging

By providing your phone number, you consent to receive text messages from Windy City HVAC Repair LLC related to your service appointments, reminders, or updates.

  • Message frequency may vary.
  • Message and data rates may apply.
  • You can opt out at any time by replying STOP, or request assistance by replying HELP.

4. Information Sharing

We do not sell, share, or rent your personal information — including your phone number — to third parties or affiliates for marketing or lead generation purposes.
We may share limited information with trusted service providers who help us operate our business (such as scheduling or billing software) only for the purpose of completing your service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
 All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies and Website Tracking

Our website may use cookies or analytics tools to understand how visitors use our site and to improve our content. You can disable cookies in your browser settings at any time.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may request to access, correct, or delete your personal information at any time by contacting us at:
📧 Email: office@hvacchicago.com
📞 Phone: 312-500-HVAC

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:Windy City HVAC Repair LLC
 34 N White St, Frankfort, IL 60423
📧 office@hvacchicago.com
📞 312-500-HVAC